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Privacy Policy

This Privacy Policy explains how MaxiPawz Store handles information submitted through this prelaunch website and information processed through website analytics and experience-measurement services. It reflects the website’s current forms and functionality and must be reviewed again before ecommerce checkout, advertising tools, or additional customer services are enabled.

Privacy

Read each section carefully.

This document reflects the current prelaunch website and will be reviewed as MaxiPawz adds new services and store functionality.

1. Scope and current website stage

This policy applies to the MaxiPawz Store website, its launch-list form, contact form, informational pages, Pet Guides, and related website interactions.

The online store is currently in prelaunch mode. The website does not currently accept purchases, create customer accounts, or collect payment-card information.

This policy must be updated before the storefront begins accepting payments or collecting additional customer information.

2. Information you provide

We collect information that you choose to submit through website forms.

  • Launch-list information, such as an email address and optional first name.
  • Contact information, such as your name and email address.
  • The topic and content of a message submitted through the contact form.
  • Product suggestions, website feedback, partnership inquiries, or other information you voluntarily provide.
  • An order number may be collected later when order-support functionality becomes available.

Do not submit passwords, full payment-card numbers, Social Security numbers, medical records, or other highly sensitive personal information through website forms.

3. Technical and operational information

The website’s hosting, security, and delivery infrastructure may automatically process technical information needed to serve and protect the website.

This may include an Internet Protocol address, browser or device information, request timing, referring pages, error information, and similar server or security records.

4. How information is used

Information may be used for the purposes described when it is collected and for reasonable activities connected with operating the website.

  • Responding to questions, suggestions, and support requests.
  • Managing launch-list subscriptions and sending requested MaxiPawz updates.
  • Reviewing product suggestions and customer interests.
  • Evaluating website feedback and accessibility concerns.
  • Protecting the website against spam, misuse, fraud, or security threats.
  • Maintaining business records and complying with applicable legal obligations.
  • Preparing and improving the future MaxiPawz shopping experience.

5. Service providers and information sharing

We may use service providers to host the website, process forms, send communications, protect the website, and support future ecommerce operations.

Website forms are currently processed through Netlify Forms. Submitted form information may be stored within Netlify systems and made available to authorized website administrators.

Information may also be disclosed when reasonably necessary to comply with law, respond to valid legal requests, protect rights or safety, investigate misuse, or complete a business reorganization or transfer.

MaxiPawz does not currently sell personal information submitted through its website forms.

6. Email updates and communication choices

Visitors who join the MaxiPawz launch list may receive launch information, product news, Pet Guide updates, and occasional store communications.

You may unsubscribe using the option included in an email or by contacting MaxiPawz through the website.

7. Cookies, analytics, and website experience measurement

The website uses Google Analytics 4 to help us understand how visitors discover and use MaxiPawz. Google Analytics may process information such as pages viewed, approximate geographic area, device and browser information, referring sources, interactions, and general website usage patterns.

The website uses Microsoft Clarity to help us understand how visitors interact with website pages through tools such as session recordings, heatmaps, interaction measurements, and diagnostic information.

These services may use cookies, local storage, identifiers, or similar technologies. Information is processed under the applicable policies and settings of Google and Microsoft.

MaxiPawz uses this information to understand website performance, improve navigation and content, identify technical or usability problems, and measure actions such as successful launch-list and contact-form submissions.

  • Page views and navigation patterns.
  • General device, browser, and technical information.
  • Referring websites and marketing sources.
  • Approximate geographic information.
  • Clicks, scrolling, and website interaction patterns.
  • Successful form-completion events without including the submitted form contents in analytics event parameters.

Do not submit highly sensitive information through website forms. MaxiPawz does not intentionally send names, email addresses, message contents, payment information, or other directly identifying form-field values to Google Analytics or Microsoft Clarity as custom analytics events.

8. Future checkout and payment processing

MaxiPawz plans to use Stripe-hosted checkout when the store opens. Payment information would then be submitted directly to Stripe and handled under Stripe’s own privacy and security practices.

The MaxiPawz Privacy Policy will be reviewed and updated before checkout is enabled, including any information collected for orders, taxes, fulfillment, customer service, and fraud prevention.

9. Retention and security

We seek to retain personal information only for as long as reasonably needed for the purpose for which it was collected, legitimate business records, dispute prevention, security, or applicable legal obligations.

Reasonable administrative and technical measures may be used to protect information. No method of electronic transmission or storage can be guaranteed to be completely secure.

10. Children’s privacy

The website is intended for adults and is not directed to children under 13.

We do not knowingly request personal information directly from children under 13. A parent or guardian who believes a child submitted personal information may contact MaxiPawz to request review or deletion.

11. Your choices and privacy requests

Depending on your location and applicable law, you may have rights or choices relating to access, correction, deletion, or use of personal information.

Submit a request through the MaxiPawz contact form. We may need enough information to understand and reasonably verify the request before acting on it.

12. Changes and contact information

This Privacy Policy may be updated when website features, service providers, business operations, or legal requirements change.

Questions or privacy requests may be submitted through the MaxiPawz contact form.

Related Information
Policy Questions

Need clarification about this document?

Send MaxiPawz a message and identify the policy section connected to your question.

Contact MaxiPawz