1. Shipping destinations
MaxiPawz is configured to accept shipping addresses within the United States.
International shipping and delivery to separately coded United States territories are not included in the current checkout configuration.
Orders and Delivery
Shipping Policy
MaxiPawz Store currently uses this policy as a draft while the storefront and Stripe Sandbox checkout are being prepared for commercial launch.
Shipping
Read each section carefully.
This document reflects the current prelaunch website and will be reviewed as MaxiPawz adds new services and store functionality.
2. Standard shipping charges
For eligible orders below $100.00, MaxiPawz calculates a standard-shipping estimate based on the order's shipping weight and destination category.
The shipping charge for the order is displayed during checkout before payment is completed.
- MaxiPawz does not currently use a single fixed standard-shipping charge.
- The checkout shipping charge is an estimate and is not represented as a live USPS, UPS, FedEx, or other carrier quote.
- The actual postage MaxiPawz later pays to fulfill an order may be higher or lower than the checkout shipping charge.
- Customers are not charged an additional amount solely because actual postage later differs from the shipping charge accepted during checkout.
- Shipping charges may be subject to applicable sales-tax rules based on the destination.
3. Free standard shipping
Eligible orders receive free standard shipping when the merchandise subtotal is $100.00 or more.
When an eligible order receives free standard shipping, MaxiPawz absorbs the applicable fulfillment shipping expense.
- The threshold is based on the validated merchandise subtotal before shipping and tax.
- Item-level sale prices are reflected in the merchandise subtotal.
- Shipping fees, taxes, gift cards, and other non-merchandise charges do not count toward the free-shipping threshold.
- A future optional animal-shelter contribution will not count toward the free-shipping threshold.
4. Order processing
Orders require processing and packaging before they are transferred to a shipping carrier.
A final commercial processing-time commitment has not yet been published. The live policy will be updated before commercial launch.
Processing time and carrier transit time are separate. Creating a shipping label does not by itself mean that a carrier has received the package.
5. Shipping carrier and fulfillment
MaxiPawz may select an appropriate available carrier and service when fulfilling a standard-shipping order.
Carrier selection may depend on package size, package weight, destination, service availability, delivery expectations, and shipping cost.
During the initial launch stage, shipping labels and carrier services may be purchased manually as part of the fulfillment process.
6. Shipping addresses and changes
Customers are responsible for reviewing the recipient name, street address, apartment or unit information, city, state, and postal code before completing checkout.
Contact MaxiPawz through the MaxiPawz contact form promptly if an address correction is needed.
An address change cannot be guaranteed after an order has entered fulfillment or has been transferred to a carrier.
7. Tracking
Tracking information will be provided when tracking is available for the shipping service used to fulfill the order.
Tracking information can require time to update after a label is created.
Carrier scans, estimated delivery dates, delivery notices, and route information are controlled by the carrier.
8. Delayed, damaged, incomplete, or missing shipments
Contact MaxiPawz through the MaxiPawz contact form promptly when a shipment appears delayed, damaged, incomplete, misdirected, or marked delivered but cannot be located.
Keep the product, packaging, shipping container, shipping label, photographs, tracking information, and order records while the issue is reviewed.
MaxiPawz may need to review carrier information, delivery records, photographs, inventory records, or other relevant documentation before determining the appropriate response.
9. Future animal-shelter contribution program
MaxiPawz is considering a future option that would allow customers to add a separate voluntary contribution benefiting a local animal shelter.
Any future optional contribution will be identified separately from merchandise, tax, and shipping charges. MaxiPawz will not represent a contribution as tax-deductible unless the partner, payment structure, receipts, and applicable legal requirements have been confirmed.
The contribution feature will remain disabled until a partner is selected and written terms, payment handling, remittance, refunds, disclosures, receipts, accounting, and tax treatment are confirmed.
No portion of a current merchandise payment is represented as a charitable contribution.
10. Policy updates and contact
This Shipping Policy may be updated when shipping rates, destinations, fulfillment procedures, delivery expectations, or legal requirements change.
Questions may be submitted through the MaxiPawz contact form.
Related Information
Continue with another MaxiPawz resource.
Policy Questions
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